fill88 Privacy Policy —
How We Protect Your Data
& Keep You in Control

This Privacy Policy ("Policy") describes how fill88 ("we", "us", "our", "fill88") collects, processes, stores, and protects the personal data and financial information of individuals ("you", "Player", "User") who access or use the fill88.net platform, including all casino games, sports betting markets, jackpot slots, Cockfighting live streams, PKR payment services, and customer support channels.

This Policy applies to all personal data collected through: registration and account management on fill88.net; deposits and withdrawals using Easypaisa, JazzCash, Meezan Bank Transfer, HBL, UBL, MCB, SadaPay, or Raast; gameplay and betting activity on fill88; customer support interactions via live chat or email; and any use of cookies or tracking technologies on fill88.net.

fill88 is committed to maintaining the highest practicable standards of data protection and privacy for every Pakistani player on the platform. This Policy is written in natural English and is designed to be understood without specialist legal knowledge. If any aspect of this Policy is unclear to you, contact fill88's live chat support team — available 24/7 including Pakistani public holidays — for a plain-English explanation.

fill88 collects the following categories of personal data from Pakistani players. We collect only what is necessary for the specific purposes described in Section 3 of this Policy.

Identity and Contact Data

• Full legal name — as appearing on your CNIC or government-issued ID;
• Date of birth — to verify that you meet fill88's 18+ age requirement;
• Pakistani CNIC number — collected during KYC verification before first withdrawal;
• Email address — used for account communications, password resets, and support;
• Pakistani mobile number — used for two-factor authentication (2FA) and account security SMS alerts.

Financial Data

• PKR deposit and withdrawal amounts and associated transaction reference numbers;
• Payment method identifiers — Easypaisa mobile number, JazzCash mobile number, bank account details (for Meezan Bank, HBL, UBL, MCB), or digital wallet identifiers (SadaPay, Raast);
• Transaction history — a full record of all deposits, withdrawals, bets, wins, losses, and bonus credits within your fill88 account.

Technical and Usage Data

• IP address and approximate geolocation at the time of login and account activity;
• Device type, operating system, and browser version used to access fill88.net;
• Session timestamps, login history, and activity logs within the fill88 platform;
• Game play history including games played, bet amounts in PKR, and outcomes;
• Cookie data and similar tracking information as described in Section 6.

KYC and Verification Documents

• Copy of Pakistani CNIC (front and back) submitted for identity verification;
• Selfie photograph submitted alongside CNIC for liveness verification;
• Any additional source-of-funds documentation requested as part of enhanced due diligence.

fill88 processes your personal data only for the specific, legitimate purposes listed below. We do not process personal data for any purpose beyond what is reasonably necessary for these functions:

• Account Registration and Management: To create, maintain, and authenticate your fill88 player account, including password management and two-factor authentication;
• PKR Payment Processing: To process PKR deposits via Easypaisa, JazzCash, Meezan Bank Transfer, and other accepted methods, and to execute PKR withdrawal requests to your registered payment accounts;
• Identity Verification (KYC): To verify that you are who you say you are and that you meet fill88's 18+ age requirement, as required by responsible gaming and anti-money laundering standards;
• Anti-Money Laundering (AML) Compliance: To monitor transactions for patterns indicative of money laundering, fraud, or financial crime, and to report suspicious activity to relevant authorities where required;
• Responsible Gaming: To monitor betting patterns that may indicate problem gambling behaviour, to enforce deposit limits and self-exclusion periods set by players, and to provide fill88's responsible gaming tools effectively;
• Customer Support: To identify you when you contact fill88 support via live chat or email, and to resolve account queries, disputes, and technical issues;
• Platform Security: To detect and prevent unauthorised account access, fraud, bonus abuse, and other threats to platform integrity;
• Service Improvement: To analyse aggregated, anonymised usage patterns to improve fill88's platform performance, game selection, and user experience for Pakistani players.

fill88 takes data security seriously and employs the following technical and organisational measures to protect your personal data and PKR financial information against unauthorised access, disclosure, alteration, or destruction:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and fill88's servers — including login credentials, PKR transaction data, and personal account information — is encrypted using 256-bit SSL/TLS. This is the same encryption standard used by Pakistan's major commercial banks;
• Encrypted Password Storage: fill88 never stores player passwords in plain text. Passwords are hashed using industry-standard cryptographic algorithms. fill88 support staff cannot view your password — only you know it;
• Access Controls: Access to personal data within fill88's internal systems is restricted on a strict need-to-know basis. Only fill88 employees with a specific operational requirement for access to player data are granted such access, and all access is logged and audited;
• Secure Data Centres: fill88 stores player data on servers located in secure data centres with physical access controls, environmental monitoring, and redundant infrastructure;
• Regular Security Audits: fill88's platform and data infrastructure undergo regular security assessments and penetration testing to identify and remediate vulnerabilities before they can be exploited.

fill88 does not share your personal data with third parties except in the following strictly limited circumstances:

• Payment Processors: fill88 shares the minimum necessary payment and identity data with Easypaisa, JazzCash, Meezan Bank, HBL, UBL, MCB, SadaPay, and Raast to process your PKR deposits and withdrawals. Each payment processor operates under its own privacy policy and applicable Pakistani financial regulations;
• KYC Verification Partners: fill88 may use third-party identity verification service providers to assist with CNIC verification and liveness checks. These partners process your data solely for the purpose of fill88's KYC requirements and are contractually prohibited from using your data for any other purpose;
• Game Software Providers: Your game play data (game name, bet amounts in PKR, outcomes, session timestamps) may be shared with fill88's licensed game software providers (such as NetEnt, Pragmatic Play, Microgaming, Playtech) for the purpose of game operation, dispute resolution, and fair gaming certification. These providers do not receive your name, contact details, or payment information;
• Regulatory and Legal Authorities: fill88 may disclose personal data to law enforcement agencies, financial intelligence units, or other government authorities when required to do so by applicable law — for example, in connection with anti-money laundering investigations, suspected fraud, or court orders. fill88 will disclose only the minimum data required and will inform the affected player of such disclosure where legally permitted;
• Corporate Transactions: In the event of a merger, acquisition, or sale of fill88's business, your personal data may be transferred to the acquiring entity, subject to equivalent or greater data protection standards continuing to apply.

fill88.net uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your login session, to remember your preferences, and to analyse how Pakistani players use the fill88 platform so we can improve it.

Types of Cookies fill88 Uses

• Essential Cookies: These cookies are strictly necessary for fill88.net to function. They maintain your login session, protect against cross-site request forgery (CSRF), and enable core platform features. You cannot opt out of essential cookies without ceasing to use fill88.net;
• Functional Cookies: These cookies remember your preferences — such as your preferred game lobby view, language setting (English), and notification preferences — so you do not need to reset them on every visit to fill88;
• Analytics Cookies: fill88 uses anonymised analytics data to understand how players navigate fill88.net, which games are most popular among Pakistani users, and where technical issues occur. This data is aggregated and does not identify individual players;
• Security Cookies: fill88 uses cookies to detect suspicious login behaviour, enforce session timeouts, and flag potentially fraudulent account activity.

You can manage cookie preferences in your browser settings. Note that disabling essential cookies will prevent fill88.net from functioning correctly — you will be unable to log in or access your PKR account if essential cookies are blocked. fill88 does not use cookies to serve third-party advertisements.

fill88 retains your personal data only for as long as is necessary for the purposes for which it was collected, and in compliance with any applicable regulatory data retention requirements. The following retention periods apply:

• Active Account Data: Personal data associated with an active fill88 account is retained for the duration of the account's active lifetime plus a minimum of five (5) years following permanent account closure, in compliance with financial record-keeping and AML obligations;
• KYC Verification Documents: CNIC copies and selfie photographs submitted for identity verification are retained for a minimum of five (5) years following account closure, as required by anti-money laundering regulatory standards;
• Transaction Records: All PKR deposit, withdrawal, and betting transaction records are retained for a minimum of five (5) years following the date of each transaction;
• Customer Support Records: Records of live chat and email support interactions are retained for two (2) years following the date of the interaction, for quality assurance and dispute resolution purposes;
• Technical Logs: Server access logs, login history, and security event logs are retained for six (6) months and are then securely deleted.

When retention periods expire, fill88 securely deletes or anonymises personal data in accordance with industry-standard data destruction procedures. Data that has been anonymised (i.e., can no longer be linked back to you) may be retained indefinitely for aggregate statistical analysis.

fill88 recognises and respects your rights over your own personal data. You may exercise any of the following rights by contacting fill88's support team via live chat or by emailing [email protected] (plain text — not a link). fill88 will respond to all data rights requests within 30 days of receipt:

• Right of Access: You have the right to request a copy of all personal data fill88 holds about you, including your account information, KYC data, transaction history, and communication records;
• Right to Rectification: If any personal data fill88 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most basic account information directly in your fill88 account settings;
• Right to Erasure: Subject to fill88's legal data retention obligations (see Section 7), you may request that fill88 delete your personal data. Note that fill88 cannot delete data that we are legally required to retain — such as AML transaction records — but we can delete non-essential data upon valid request;
• Right to Restrict Processing: You may request that fill88 restrict the processing of your data in certain circumstances — for example, if you contest the accuracy of data we hold, or if you have objected to processing and we are evaluating that objection;
• Right to Data Portability: You may request that fill88 provide your account data and transaction history in a structured, machine-readable format (such as CSV or JSON) for transfer to another service provider;
• Right to Object: You may object to fill88's processing of your personal data for any purpose beyond strict operational necessity. fill88 will cease such processing unless we have compelling legitimate grounds to continue;
• Right to Withdraw Consent: Where fill88 processes your data on the basis of consent (for example, for non-essential marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

If fill88 discovers or is informed that personal data has been collected from a person under 18 years of age, fill88 will immediately close the associated account, void all bets and winnings, and securely delete all personal data associated with the underage registration as quickly as practicable, except where legal retention obligations require us to maintain a record of the underage access incident itself.

Parents and guardians who believe a minor may have registered a fill88 account should contact fill88 live chat immediately with the relevant account details so that fill88 can investigate and take appropriate action. fill88 takes underage gambling prevention extremely seriously and will cooperate fully with any investigation related to underage account access.

fill88 reserves the right to update, amend, or replace this Privacy Policy at any time. When material changes are made, fill88 will update the "Last Updated" date at the top of this document and — where the changes are significant — notify registered Pakistani players via email or an on-platform notification prior to the changes taking effect.

Your continued use of fill88.net after any update to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not accept the changes, you must cease using fill88.net and contact fill88 support to initiate account closure before the effective date of the updated Policy.

This Privacy Policy was last reviewed and updated on 1 January 2026. The English-language version of this Policy is the authoritative version. In the event of any discrepancy between this English text and any translated version, the English text shall prevail in all cases.